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Privacy Policy

Emversity’s Privacy Policy Introduction Beyond Odds Technologies Private Limited, having its registered office at No. 1082, HAL, 2nd Stage, Ward No. 112 (Old ward no. 72), Domlur, 12th Main Road, Indira Nagar, Indiranagar (Bangalore), Bangalore, Bangalore North, Karnataka, India, 560038 (hereinafter referred to as "we," "our," "us," and "Emversity" and shall include any affiliates) is a leading ed-tech company dedicated to providing high-quality education. We understand the privileged position we are in while providing services through our website (referred to as "Website") and mobile application (referred to as "Application") and are committed to protecting the information and data shared by all of our users (hereinafter referred to as "you," "yourself," and "User"). In light of this, we have created this privacy policy ("Privacy Policy") which is in compliance with the Information Technology Act, 2000 ("IT Act"), Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules"), and other applicable laws. The privacy mechanism outlined in this Privacy Policy, as amended from time to time, identifies personally identifiable or personal information that may be collected, how such information is used, and the choices you have regarding our use of this information. Please read this Privacy Policy carefully as by accessing or using the Website, Application, or availing any of our services and products(collectively referred to as "Services") and clicking on the “I accept” button provided on the Website, you provide your explicit consent and agree to be bound by the terms described herein and all the terms incorporated by reference. Any information provided to us is subject to this Privacy Policy. If you do not agree to any or all of these terms, please do not use the Website, Application, or avail any of our Services. Should you continue to use the Website or Application and provide your personal information. This Privacy Policy shall be read in conjunction with the Terms of Use as applicable to the Website and Application. Scope and Applicability of the Policy Emversity is dedicated to upholding the privacy and security of its users' personal information. Our Privacy Policy outlines the principles and practices surrounding the collection, use, and protection of personal data. Grant of Consent: Consent to Emversity's Privacy Policy is unequivocally granted by users once they click on the “I accept” button. This engagement extends to the active participation in Services offered by Emversity, each of which may necessitate the collection of additional personal information, for which we shall obtain your explicit consent, to tailor and enhance the user experience. Communication Preferences: Upon consenting to this Privacy Policy, users also agree to receive various forms of communication from Emversity. These communications may encompass a wide range of content, including but not limited to, administrative announcements, updates regarding the Services provided, promotional materials, and other pertinent information that relates to the user’s account or the Services they have availed themselves of. Emversity places a high value on user autonomy, thus ensuring users retain the right to opt-out of receiving promotional communications at any time. This can be accomplished by following the unsubscribe instructions provided within the communications themselves or by directly reaching out to Emversity. Accuracy and Updating of Information: The responsibility for maintaining the accuracy, completeness, and current status of all personal information provided to Emversity rests with Emversity. To assist in this endeavor, users are encouraged to proactively communicate any changes or updates to their personal information. Requests for updates, modifications, or deletions of personal information can be directed to info@emversity.com. Emversity commits to processing such requests with due diligence, ensuring that users' personal information reflects their most current and accurate state. You have the right to ask us for (a) a summary of personal data which is being processed by us and the processing activities undertaken by us with respect to such personal data and (b) the identities of all third parties entities with whom the personal data has been shared by us, along with a description of the personal data so shared, except when such sharing is pursuant to a written request by such entity who obtains the information for the purpose of prevention or detection or investigation of offences or cyber incidents, or for prosecution or punishment of offences. Withdrawal of Consent: Users retain the right to withdraw their consent to this Privacy Policy at any given time. This right is exercisable subject to any prevailing legal, regulatory, or contractual restrictions. It is crucial to acknowledge that withdrawing consent may lead to Emversity's inability to continue providing certain Services that depend on the collection and use of personal information. Requests for the withdrawal of consent should be directed towards Emversity’s designated contact for privacy matters, ensuring proper documentation and processing of such requests. In case you withdraw your consent, We request you not to access the Website and use the Services and also reserve the right to not provide you any Services on the Website. Emversity, along with the third parties to whom your information has been provided, shall delete your information (personal or otherwise) upon the withdrawal of consent or as soon as reasonable to assume that the specified purpose is no longer being served, whichever is earlier. User’s right to nominate You shall have the right to nominate, in a manner prescribed by the Central Government, any other individual, who shall, in the event of your death or incapacity, exercise your rights in accordance with applicable law in India. Use of Personal Information: Emversity commits to utilizing personal information exclusively for the purposes explicitly outlined within this Privacy Policy, except where additional consent is provided by the user or where such use is mandated or permitted by applicable law. This encompasses a broad spectrum of uses aimed at delivering and enhancing the Services offered, facilitating user engagement, and complying with legal obligations. Inquiries and Contact Information: For any inquiries, concerns, or requests for clarification regarding Emversity’s Privacy Policy, users are encouraged to contact Emversity’s designated privacy officer. The contact information for the privacy officer, including email and postal addresses, will be readily available to users, facilitating open and transparent communication. This Consent Agreement constitutes a binding component of Emversity’s overarching Privacy Policy. By clicking on the “I accept” button, users acknowledge and accept the terms contained within this Consent Agreement, acknowledging that these terms may be subject to amendments over time to reflect changes in legal requirements or operational practices. Emversity is steadfast in its commitment to privacy and the responsible management of personal information, ensuring that the principles of transparency, security, and user control are upheld at all times. Information We Collect In the dynamic digital environment of Emversity, we recognize the paramount importance of safeguarding the personal information of our users. Our commitment to protecting your privacy forms the cornerstone of our operations and Services. This section delineates the nature of personal information we collect, its sources, and how we use this information to enhance your educational experience on our Website. Personal information Personal Information, as defined within the context of Emversity's operations, encompasses data that identifies an individual directly or indirectly. This may include, but is not limited to, names, email addresses, telephone numbers, demographic details such as age and location, as well as any other piece of information that, when combined with other data available to us, can uniquely identify an individual. It is our policy to collect personal information only to the extent necessary for providing and improving the Services offered on our Website. We collect this information directly from you after receipt of your explicit consent, whether by registering for an account, enrolling in courses, or participating in forums and discussions. Types and Sources At Emversity, we collect various types of personal information when you use our Website, Application, or Services. This information may include: Basic personal details such as your name, age, email address, phone number, location, and educational interests Information related to transactions, including purchases, responses to offers, and use of our Application or Website Data provided when you contact us for assistance or support Information you input into our system while using our Services, such as questions, discussion posts, test responses, or uploaded documents Facial images and patterns to enhance your experience with our offline Services (if applicable) Professional information, such as your resume and LinkedIn profile, captured during the registration process Any additional details you choose to provide voluntarily In addition to direct interactions, our Website employs automated data collection technologies, including cookies and tracking codes, to gather information about your device and how you interact with our Services. This includes technical details about your device, such as IP address, operating system, and browser type, as well as usage data, which provides insights into your preferences and navigation patterns on our site. These technologies help us to enhance your user experience, personalise content and advertisements, and improve the functionality and performance of our Website. While cookies enhance your interaction with our Website, you have the discretion to manage your cookie preferences through your browser settings. Telephone calls made to or received from Emversity may be recorded for quality assurance, inquiry resolution, and administration purposes. Usage of Personal Information The primary purpose behind collecting personal information is to provide a personalized and efficient learning experience. This includes processing enrollments, facilitating course access, delivering tailored content, and providing support and assistance. Furthermore, we use personal information for administrative purposes, such as account management and service optimization, as well as for communication purposes, to inform you about updates, new courses, and promotional offers that may be of interest. Analytical purposes also constitute a significant use of personal information, as we strive to understand user behavior, preferences, and needs. This analysis informs our strategy for content development, platform enhancements, and the introduction of new features and services. Additionally, personal information may be utilized in aggregated or anonymized forms for research and statistical analysis, aiding in the advancement of online education and the development of innovative educational tools and methodologies. Protection of Personal Information Emversity is dedicated to maintaining the security of your personal information. We implement a comprehensive suite of security measures, including encryption, access controls, and secure data storage solutions, to protect against unauthorized access, alteration, disclosure, or destruction of personal data. Our security practices are continually reviewed and updated in response to emerging threats and technological advancements. Despite our rigorous security protocols, the inherent nature of the internet means that absolute security cannot be guaranteed. We encourage users to take proactive steps to protect their personal information, such as using strong passwords, logging out of shared devices, and being cautious about the information shared in public or online forums. Policy for Information Collection from Children Emversity is sensitive to the privacy concerns associated with children's information. Our Website and Services are designed for a broad audience and are not intentionally directed at children under the age of 18. We do not knowingly collect personal information from children without obtaining verifiable parental consent in accordance with applicable laws and regulations. In the event that personal information from children is collected with parental consent, it is used solely for the purpose it was provided for, such as enrollment in suitable educational content or programs, and not for (a) any scenario likely to cause any detrimental effect on the well-being of a child and (b) undertaking tracking or behavioural monitoring of children or targeted advertising directed at children. Purposes for Collecting and Using Personal Information Emversity collects and uses your personal information for the following purposes: 1. To provide and maintain our Services, including creating and managing your account, processing transactions, and delivering the Services you request. 2. To personalize and improve our Services by analyzing user preferences, trends, and interactions with our Website, allowing us to customize your experience, develop new features, and optimize our offerings. 3. To communicate with users, sending important updates, notifications, and responses to your inquiries or support requests via email, SMS, phone calls, or other channels based on the information you provide and your communication preferences. 4. To send promotional offers and marketing communications, with your explicit consent, informing you about new features, upcoming events, special offers, or other relevant content related to our Services and offerings. 5. To comply with legal obligations and enforce our policies, including responding to subpoenas, court orders, or other legal inquiries, investigating and preventing fraudulent activities, security breaches, or violations of our Terms of Use, Privacy Policy, or other applicable agreements. 6. To conduct research and analysis on usage patterns, user demographics, and other aspects of our Services to improve our Website, develop new offerings, and gain insights into user behavior and preferences. 7. To create aggregated, anonymized data for statistical analysis, business intelligence, and reporting purposes, which helps us understand and improve our Services without identifying individual users. 8. To facilitate the provision of services by our affiliates, service providers, or business partners, who may need access to your personal information to perform their services on our behalf or in connection with our Services. 9. To protect the rights, property, or safety of Emversity, our users, or the public, as required or permitted by law, and to defend against legal claims or disputes. 10. To fulfill any other purpose for which you provide your consent, or as described to you when collecting your personal information. Communication with Users Emversity uses your contact information to send important updates, notifications, and responses to your inquiries or support requests. This may include information about your account, transactions, changes to our Services, or technical issues. We may communicate with you via email, SMS, phone calls, or other channels based on the information you provide and your communication preferences. You can manage your communication preferences or opt-out of certain communications by following the instructions provided in the messages or by contacting us directly. Legal Obligations and Enforcement Beyond Odds Technologies Pvt Ltd may use your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This includes responding to subpoenas, court orders, or other legal inquiries. Additionally, we may use your information to investigate and prevent fraudulent activities, security breaches, or violations of our Terms of Use, Privacy Policy, or other applicable agreements. This helps us maintain a safe, secure, and trusted environment for all our users. Emversity is committed to using your personal information only for the purposes outlined in this Privacy Policy and in compliance with applicable data protection laws. We will not share your information with third parties except as described in this Policy or with your explicit consent. Information Sharing and Disclosure Categories of Third Parties and Purpose of Sharing In the course of providing our Services, Emversity may need to disclose or transfer certain personal information to third parties for the purposes mentioned in this Privacy Policy and our Terms of Use. The categories of third parties with whom such information may be shared include: Service Providers: We may share your information with third-party service providers who assist us in delivering our Services, such as hosting, payment processing, analytics, customer support, and marketing. These providers are obligated to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose. Affiliates: Your information may be shared with our affiliates and subsidiaries in India or other countries, who may use and disclose your information for the same purposes as outlined in this Privacy Policy. These affiliates are bound by the same data protection obligations as Emversity. Employees: Emversity employees may have access to your information for the purpose of ensuring the provision of Services and supporting our operations. All employees are required to maintain the confidentiality of user information and adhere to strict data protection policies. Government Authorities: We may disclose your information to government institutions, law enforcement agencies, or other authorities when required by applicable laws, regulations, or legal orders, or to assist in the prevention, investigation, and prosecution of cyber incidents, offenses, or other illegal activities. Business Transfers: In the event that Emversity is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred to the acquiring entity as part of the transaction. We will make reasonable efforts to ensure that the acquiring entity continues to protect your information in accordance with this Privacy Policy. Advertising and Marketing Partners: We may share your information with third-party ad servers, ad agencies, technology vendors, and research firms to serve targeted advertisements and analyze the effectiveness of our marketing campaigns. These partners are required to handle your information in accordance with applicable data protection laws and are prohibited from using it for any other purpose. User Control and Choice Emversity respects your privacy rights and provides you with the ability to control how your personal information is shared. You may opt-out of receiving promotional communications from us by following the instructions provided in the messages or by contacting us directly. However, please note that even if you opt-out of promotional communications, we may still need to contact you for transactional or informational purposes related to your account and our Services. You also specifically agree and consent to us collecting, transferring, and sharing information (including Personal Information) related to you with third parties mentioned above, for the purposes mentioned above and for providing Services to you including processing Your transaction requests for the Services. We will take your specific consent in case we wish to share your information with any other third party and update the abovementioned list of third parties. Legal Requirements and Protection of Rights Emversity may disclose your personal information when we believe, in good faith, that such disclosure is necessary to: Comply with applicable laws, regulations, or legal processes, including responding to subpoenas, court orders, or other lawful requests from public authorities; Protect and defend the rights, property, or safety of Emversity, our users, or the public; Enforce our Terms of Use, Privacy Policy, or other applicable agreements; Investigate and prevent fraudulent activities, security breaches, or other illegal activities; or Verify the identity or information provided by users. We reserve the right to disclose your personal information in these situations, as permitted by applicable laws, and will make reasonable efforts to inform you about such disclosures where possible and appropriate. Affiliates and Business Transfers As mentioned earlier, Emversity may share your personal information with our affiliates and subsidiaries for the purposes described in this Privacy Policy. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will make reasonable efforts to ensure that the acquiring entity continues to protect your information in accordance with this Privacy Policy. By providing your explicit consent, you agree to the sharing and disclosure of your personal information as described in this section. Emversity remains committed to protecting your privacy and will only share your information in accordance with this Privacy Policy and applicable data protection laws. How Long Information is Retained Emversity will not retain your Personal Information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. In general, we will retain your personal information for the duration of your relationship with Emversity, and thereafter for the periods required by applicable laws and regulations, such as tax laws, accounting requirements, and other legal mandates. Confidentiality and Security Emversity maintains strict confidentiality and security measures to protect your personal information during the retention period. We implement appropriate technical, organizational, and administrative safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your information. Data Disposal Once the applicable retention period expires, Emversity will securely delete or anonymize your personal information, unless we are required to retain it for longer due to legal obligations. We follow industry-standard practices and applicable laws when disposing of personal information to ensure that it cannot be reconstructed or read. Your Rights You may have the right to request the deletion of your personal information, subject to certain exceptions and limitations under applicable laws. To exercise any of these rights, please contact us using the information provided in the "Grievance Officer and Privacy Concerns" section. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws. If you wish to exercise this right, please contact us using the information provided in the "Contact Us" section of this Privacy Policy. Third-Party Links and Services Emversity's Website and Application may contain links to third-party websites, applications, or services that are not owned, controlled, or operated by us. We are not responsible for the privacy practices or content of these third-party services. We encourage you to review the privacy policies of these third parties before providing any personal information to them. Emversity does not endorse or make any representations about third-party services, and your interactions with them are at your own risk. Cookies and Similar Technologies Emversity uses cookies and similar technologies to enhance your user experience, analyze trends, administer the Website and Application, track users' movements, and gather demographic information. Cookies are small text files stored on your device that help us recognize you and collect certain information about your online activities. We use both session cookies and persistent cookies. Session cookies are temporary and deleted from your device when you close your browser. Persistent cookies remain on your device until they expire or are deleted. You have the choice to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, please note that disabling cookies may limit your ability to use certain features and functionalities of our Services. Amendments to this Privacy Policy Emversity reserves the right to update, change, or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our Website and Application, or by sending you an email or other notification. The revised Privacy Policy will be effective as of the date it is posted, unless otherwise specified. We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and protect your personal information. Contact Us If you have any questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact our Grievance Officer: Abhishek Kaulgud +91 9762888325 abhishek@emversity.com While the law provides the right to raise complaints with us as well as the Data Protection Board, please note that registering false or frivolous complaints with the Data Protection Board is a punishable offence.