Personal information

Personal Information, as defined within the context of Emversity's operations, encompasses data that identifies an individual directly or indirectly. This may include, but is not limited to, names, email addresses, telephone numbers, demographic details such as age and location, as well as any other piece of information that, when combined with other data available to us, can uniquely identify an individual. It is our policy to collect personal information only to the extent necessary for providing and improving the Services offered on our Website. We collect this information directly from you after receipt of your explicit consent, whether by registering for an account, enrolling in courses, or participating in forums and discussions.

Types and Sources

At Emversity, we collect various types of personal information when you use our Website, Application, or Services. This information may include:

Basic personal details such as your name, age, email address, phone number, location, and educational interests

Information related to transactions, including purchases, responses to offers, and use of our Application or Website

Data provided when you contact us for assistance or support

Information you input into our system while using our Services, such as questions, discussion posts, test responses, or uploaded documents

Facial images and patterns to enhance your experience with our offline Services (if applicable)

Professional information, such as your resume and LinkedIn profile, captured during the registration process

Any additional details you choose to provide voluntarily

In addition to direct interactions, our Website employs automated data collection technologies, including cookies and tracking codes, to gather information about your device and how you interact with our Services. This includes technical details about your device, such as IP address, operating system, and browser type, as well as usage data, which provides insights into your preferences and navigation patterns on our site. These technologies help us to enhance your user experience, personalise content and advertisements, and improve the functionality and performance of our Website. While cookies enhance your interaction with our Website, you have the discretion to manage your cookie preferences through your browser settings.

Telephone calls made to or received from Emversity may be recorded for quality assurance, inquiry resolution, and administration purposes. Usage of Personal Information

The primary purpose behind collecting personal information is to provide a personalized and efficient learning experience. This includes processing enrollments, facilitating course access, delivering tailored content, and providing support and assistance. Furthermore, we use personal information for administrative purposes, such as account management and service optimization, as well as for communication purposes, to inform you about updates, new courses, and promotional offers that may be of interest

Analytical purposes also constitute a significant use of personal information, as we strive to understand user behavior, preferences, and needs. This analysis informs our strategy for content development, platform enhancements, and the introduction of new features and services. Additionally, personal information may be utilized in aggregated or anonymized forms for research and statistical analysis, aiding in the advancement of online education and the development of innovative educational tools and methodologies.

Protection of Personal Information

Emversity is dedicated to maintaining the security of your personal information. We implement a comprehensive suite of security measures, including encryption, access controls, and secure data storage solutions, to protect against unauthorized access, alteration, disclosure, or destruction of personal data. Our security practices are continually reviewed and updated in response to emerging threats and technological advancements. Despite our rigorous security protocols, the inherent nature of the internet means that absolute security cannot be guaranteed. We encourage users to take proactive steps to protect their personal information, such as using strong passwords, logging out of shared devices, and being cautious about the information shared in public or online forums. Policy for Information Collection from Children

Emversity is sensitive to the privacy concerns associated with children's information. Our Website and Services are designed for a broad audience and are not intentionally directed at children under the age of 18. We do not knowingly collect personal information from children without obtaining verifiable parental consent in accordance with applicable laws and regulations. In the event that personal information from children is collected with parental consent, it is used solely for the purpose it was provided for, such as enrollment in suitable educational content or programs, and not for (a) any scenario likely to cause any detrimental effect on the well-being of a child and (b) undertaking tracking or behavioural monitoring of children or targeted advertising directed at children. Purposes for Collecting and Using Personal Information

Emversity collects and uses your personal information for the following purposes:

1. To provide and maintain our Services, including creating and managing your account, processing transactions, and delivering the Services you request.

2. To personalize and improve our Services by analyzing user preferences, trends, and interactions with our Website, allowing us to customize your experience, develop new features, and optimize our offerings.

3. To communicate with users, sending important updates, notifications, and responses to your inquiries or support requests via email, SMS, phone calls, or other channels based on the information you provide and your communication preferences.

4. To send promotional offers and marketing communications, with your explicit consent, informing you about new features, upcoming events, special offers, or other relevant content related to our Services and offerings.

5. To comply with legal obligations and enforce our policies, including responding to subpoenas, court orders, or other legal inquiries, investigating and preventing fraudulent activities, security breaches, or violations of our Terms of Use, Privacy Policy, or other applicable agreements.

6. To conduct research and analysis on usage patterns, user demographics, and other aspects of our Services to improve our Website, develop new offerings, and gain insights into user behavior and preferences.

7. To create aggregated, anonymized data for statistical analysis, business intelligence, and reporting purposes, which helps us understand and improve our Services without identifying individual users.

8. To facilitate the provision of services by our affiliates, service providers, or business partners, who may need access to your personal information to perform their services on our behalf or in connection with our Services.

9. To protect the rights, property, or safety of Emversity, our users, or the public, as required or permitted by law, and to defend against legal claims or disputes.

10. To fulfill any other purpose for which you provide your consent, or as described to you when collecting your personal information.

Communication with Users

Emversity uses your contact information to send important updates, notifications, and responses to your inquiries or support requests. This may include information about your account, transactions, changes to our Services, or technical issues. We may communicate with you via email, SMS, phone calls, or other channels based on the information you provide and your communication preferences. You can manage your communication preferences or opt-out of certain communications by following the instructions provided in the messages or by contacting us directly.

Legal Obligations and Enforcement

Beyond Odds Technologies Pvt Ltd may use your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This includes responding to subpoenas, court orders, or other legal inquiries. Additionally, we may use your information to investigate and prevent fraudulent activities, security breaches, or violations of our Terms of Use, Privacy Policy, or other applicable agreements. This helps us maintain a safe, secure, and trusted environment for all our users.

Emversity is committed to using your personal information only for the purposes outlined in this Privacy Policy and in compliance with applicable data protection laws. We will not share your information with third parties except as described in this Policy or with your explicit consent.

Information Sharing and Disclosure

Categories of Third Parties and Purpose of Sharing

In the course of providing our Services, Emversity may need to disclose or transfer certain personal information to third parties for the purposes mentioned in this Privacy Policy and our Terms of Use. The categories of third parties with whom such information may be shared include:

Service Providers: We may share your information with third-party service providers who assist us in delivering our Services, such as hosting, payment processing, analytics, customer support, and marketing. These providers are obligated to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.

Affiliates: Your information may be shared with our affiliates and subsidiaries in India or other countries, who may use and disclose your information for the same purposes as outlined in this Privacy Policy. These affiliates are bound by the same data protection obligations as Emversity.

Employees: Emversity employees may have access to your information for the purpose of ensuring the provision of Services and supporting our operations. All employees are required to maintain the confidentiality of user information and adhere to strict data protection policies.

Government Authorities: We may disclose your information to government institutions, law enforcement agencies, or other authorities when required by applicable laws, regulations, or legal orders, or to assist in the prevention, investigation, and prosecution of cyber incidents, offenses, or other illegal activities.

Business Transfers: In the event that Emversity is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred to the acquiring entity as part of the transaction. We will make reasonable efforts to ensure that the acquiring entity continues to protect your information in accordance with this Privacy Policy.

Advertising and Marketing Partners: We may share your information with third-party ad servers, ad agencies, technology vendors, and research firms to serve targeted advertisements and analyze the effectiveness of our marketing campaigns. These partners are required to handle your information in accordance with applicable data protection laws and are prohibited from using it for any other purpose.

User Control and Choice

Emversity respects your privacy rights and provides you with the ability to control how your personal information is shared. You may opt-out of receiving promotional communications from us by following the instructions provided in the messages or by contacting us directly. However, please note that even if you opt-out of promotional communications, we may still need to contact you for transactional or informational purposes related to your account and our Services.

You also specifically agree and consent to us collecting, transferring, and sharing information (including Personal Information) related to you with third parties mentioned above, for the purposes mentioned above and for providing Services to you including processing Your transaction requests for the Services. We will take your specific consent in case we wish to share your information with any other third party and update the abovementioned list of third parties.

Legal Requirements and Protection of Rights

Emversity may disclose your personal information when we believe, in good faith, that such disclosure is necessary to:

Comply with applicable laws, regulations, or legal processes, including responding to subpoenas, court orders, or other lawful requests from public authorities;

Protect and defend the rights, property, or safety of Emversity, our users, or the public;

Enforce our Terms of Use, Privacy Policy, or other applicable agreements;

Investigate and prevent fraudulent activities, security breaches, or other illegal activities; or

Verify the identity or information provided by users.

We reserve the right to disclose your personal information in these situations, as permitted by applicable laws, and will make reasonable efforts to inform you about such disclosures where possible and appropriate.

Affiliates and Business Transfers

As mentioned earlier, Emversity may share your personal information with our affiliates and subsidiaries for the purposes described in this Privacy Policy. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will make reasonable efforts to ensure that the acquiring entity continues to protect your information in accordance with this Privacy Policy.

By providing your explicit consent, you agree to the sharing and disclosure of your personal information as described in this section. Emversity remains committed to protecting your privacy and will only share your information in accordance with this Privacy Policy and applicable data protection laws.

How Long Information is Retained

Emversity will not retain your Personal Information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force.

In general, we will retain your personal information for the duration of your relationship with Emversity, and thereafter for the periods required by applicable laws and regulations, such as tax laws, accounting requirements, and other legal mandates.

Confidentiality and Security

Emversity maintains strict confidentiality and security measures to protect your personal information during the retention period. We implement appropriate technical, organizational, and administrative safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your information.

Data Disposal

Once the applicable retention period expires, Emversity will securely delete or anonymize your personal information, unless we are required to retain it for longer due to legal obligations. We follow industry-standard practices and applicable laws when disposing of personal information to ensure that it cannot be reconstructed or read.

Your Rights

You may have the right to request the deletion of your personal information, subject to certain exceptions and limitations under applicable laws. To exercise any of these rights, please contact us using the information provided in the "Grievance Officer and Privacy Concerns" section. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws. If you wish to exercise this right, please contact us using the information provided in the "Contact Us" section of this Privacy Policy.

Third-Party Links and Services

Emversity's Website and Application may contain links to third-party websites, applications, or services that are not owned, controlled, or operated by us. We are not responsible for the privacy practices or content of these third-party services. We encourage you to review the privacy policies of these third parties before providing any personal information to them. Emversity does not endorse or make any representations about third-party services, and your interactions with them are at your own risk.

Cookies and Similar Technologies

Emversity uses cookies and similar technologies to enhance your user experience, analyze trends, administer the Website and Application, track users' movements, and gather demographic information. Cookies are small text files stored on your device that help us recognize you and collect certain information about your online activities.

We use both session cookies and persistent cookies. Session cookies are temporary and deleted from your device when you close your browser. Persistent cookies remain on your device until they expire or are deleted.

You have the choice to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, please note that disabling cookies may limit your ability to use certain features and functionalities of our Services.

Amendments to this Privacy Policy

Emversity reserves the right to update, change, or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our Website and Application, or by sending you an email or other notification. The revised Privacy Policy will be effective as of the date it is posted, unless otherwise specified.

We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and protect your personal information.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact our Grievance Officer:

Abhishek Kaulgud

+91 9762888325

abhishek@emversity.com

While the law provides the right to raise complaints with us as well as the Data Protection Board, please note that registering false or frivolous complaints with the Data Protection Board is a punishable offence.